THE PLEXUS BLOG

Rob's latest thoughts and wonderings.

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What is a Smart SME?

January 18, 2022
Two things are going to dominate my conversation during 2022.  For me they come hand in hand.   The first and main theme is Smart SMEs (small & medium businesses). Personally I don’t like the term 'enterprises' but hey the acronym sticks!!   In New...
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Strategy and Tactics

November 23, 2021
Strategy and tactics - two critical elements of executing your plan and being a successful business. The great news is that one feeds into the other, they do and should relate to each other. The strategy is your true north - the vision you, your leadership team and possibly ...
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I have mentioned it a lot of times, but what the hell does it mean?  What am I talking about?  The ‘Gemba’.  This is a term used widely in the Lean world and it is one of the cornerstones to a successful lean journey for a business. If it is that important...
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Hold on for a bit as this post is a combination of a few recent posts.   Why am I doing this? Mainly because the message needs to be constantly reinforced about how crazy, short sighted this statement “I am too Busy” is in relation to continuous improvement in ...
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Yep, let’s state the obvious - the role of a leader is crucial when starting a Lean journey.  The trick is, asking ourselves, do we truly understand the role of leadership when it comes to Lean? In true form, I am going to try and keep this as simple as possible and b...
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I have spoken a lot recently about staff engagement and it got me thinking. What is the difference to engagement and creating a positive workplace culture? So I have gone away to look at a few perspectives and this is my summary of thoughts. Before I went further into explor...
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What Pisses You Off?

March 9, 2021
“So what pisses you off ?” That was my opening line to a new group I was working with a few years back.  They were a team who could not see past the controls and policies of the large organisation they worked for.  Their team leader gave me an insight before I ...
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You have just come back from a great break.  You really did earn this one - last year really did take its toll on you.  But that was so last year, now you are really looking forward to the opportunities you have.  The enthusiasm is high, your picture of the en...
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Leading for change is hard

November 20, 2020
Why do many small and medium businesses (SMEs) fail when they try and change something or begin something new?  Where do they go wrong when they want to bring something such as Lean Thinking into the business? In my space as a consultant I see and hear these stories all...
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So what's important for frontline staff when SME's are focused on improving their productivity?  Well a bunch of researchers in the UK asked this very question and the results, well to me they weren't that surprising. Operational process change - 80% very important...
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