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Leadership

The Better SMB Podcast - Boosting Productivity: The immediate actions SMBs can take

April 9, 2025

In this episode Co-host David takes a turn in the guest seat as Rob interviews him about his recent MBA research on productivity in New Zealand's SMB sector.David's work, which has received attention from the National Business Review, dives deep into the challenges and ...

Don't Block Your Teams Ideas

February 27, 2025

I see this so often in the early stages of a business starting their Lean journey. The first steps are usually focused around engaging individuals and teams to start making improvements in their jobs, fixing those annoying little issues that are just plain frustrating. It's ...

Accountability: A Cornerstone of Lean Thinking

February 10, 2025

Accountability plays a huge role in the success of creating a Lean Thinking culture within a business. So how and where does accountability fit into the picture?The simple answer is that it starts with effective Lean Leadership. The leaders of the business must first underst...

Book Recommendations - Episode 1

July 3, 2024

Which Book do I recommend?

There is the cliche in the business world ‘Leaders are readers’. I am a big subscriber of this saying. Particularly when I look through audible books and use that as an opportunity to select something that may be a bit left field, a diversion from the usual t...

How to put your improvement plan into action

April 23, 2023

The steps for action based leadership

Turning talk into actionThe previous blogs in 2023 have been all about the preparation and engagement of the idea of Operational Excellence. It has been about engaging the team around understanding what it is, adding in some of the theory and what it could look like fo...

Creating the Vision for your business

March 12, 2023

If you have read the previous three blogs for 2023, it has taken you on a journey to explore the topic of Operational Excellence and understanding what this actually means. This is critical to be able to translate this into a clear decision to start a journey to establish a ...

What is the Role of the Business Leader in Operational Excellence?

February 16, 2023

It is one thing to understand what Operational Excellence is and the potential benefits by starting this journey. Also having a clear idea of the requirements and the preparation needed to achieve the desired results. But where is the leader or owner in all of this? Mo...

The Process to Start an Operational Excellence Journey

January 30, 2023

It is one thing to understand what Operational Excellence is, it is an entirely different challenge to take the leap of faith and bring this into your business and begin the journey. After all, the failure rate in this space is very high. The percentage of businesses t...

Clarity is Key to Culture

December 5, 2022

When I get asked what are the some of the most common issues that affect the performance of a small and medium business (SME) in New Zealand, the two of the most common challenges I respond are: Lack of Clarity Culture of apathy (amongst others) Luckily there are action...

Is Lean Just A Bunch Of Tools?

September 15, 2022

When I was just starting out as a consultant, doing my own thing I was at a family wedding chatting to a friend who was asking me what I was up to. After explaining my new business, the reply was “Oh yes Lean, but you know there are many other approaches”. I ...