What Pisses You Off?
March 9, 2021
“So what pisses you off ?”
That was my opening line to a new group I was working with a few years back. They were a team who could not see past the controls and policies of the large organisation they worked for. Their team leader gave me an insight before I ...
The four challenges you need to take business improvement seriously!
February 1, 2021
There are many aspects to managing or owning a business. Finance, people, supply chain, sales, marketing, training, quality management - the list goes on. Over the years I have heard many leaders describing their situation as unique or complex. Well today I...
How to start your ideas in 2021
January 14, 2021
You have just come back from a great break. You really did earn this one - last year really did take its toll on you. But that was so last year, now you are really looking forward to the opportunities you have. The enthusiasm is high, your picture of the en...
My Client Journey
January 6, 2021
It has been a crazy few years for Belinda and Tony. Ten years ago they started out with a vision to create luxury pools and spas. Every job was different but all jobs demand quality and attention to detail demanded by their high end clientele. Their custome...
Leading for change is hard
November 20, 2020
Why do many small and medium businesses (SMEs) fail when they try and change something or begin something new? Where do they go wrong when they want to bring something such as Lean Thinking into the business?
In my space as a consultant I see and hear these stories all...
What Would I Do? - Episode Two
August 26, 2020
Another recent experience occurred recently where it prompted me to think once again, “what would I do?”.
From a customer perception, this situation wasn’t a terrible howler like the first example in this series. This interaction could be one that as a cust...
Brick by Brick - Episode Three
July 16, 2020
Damian May from 2E Electrical
Today's episode is another great conversation, this time focusing on the real challenges of a small & medium business in NZ.
Damian brings to the table some of the challenges he has running an electrician business based in Hamilton, NZ. During the conversation we explore how...
Stuck in 2nd Gear
June 29, 2020
Are you stuck in 2nd gear?
You know this feeling, pushing hard down on the accelerator while the car is stuck in second gear. Sure, you can go at full speed, well maybe but only for a short time before the whole engine gives in. The situation is only sustainable for a short time. The...
What would I do - Episode One
June 1, 2020
I find reflecting on real experiences can often be the best way to explain Lean Thinking. Having a perspective on when situations, processes go wrong, can we then better understand what excellence may look like. Which is why I have introduced the series “What ...
Five Principles of Lean Leadership
May 20, 2020
I could really drop the term ‘Lean’ out of the heading, but being a Lean practitioner, I should at least align it to my specialty. When work feels like it is getting complicated, you are having difficulty working out where to start, these principles are there as a ...
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Contact Me
Phone: 021 068 6072
Email: robert@plexusconsulting.co.nz
62 Cumberland Drive,
Hamilton,
New Zealand
