Kia Ora!!
As a Kiwi business owner, you probably already know the value of a relaxed approach. But what if I told you that a sprinkle of lean thinking can actually turbocharge your customer experience, without all the stress? That's right, chuck out the fancy suits and clipboards – ...
How to put your improvement plan into action
April 23, 2023
The steps for action based leadership
Turning talk into actionThe previous blogs in 2023 have been all about the preparation and engagement of the idea of Operational Excellence. It has been about engaging the team around understanding what it is, adding in some of the theory and what it could look like fo...
How do you start a Lean Thinking journey
August 9, 2022
My experience with companies motivation to start a Lean journey is one of two reasons:They are smashing it and are starting to get some speed wobbles so they are needing to bring back some structure and organisation back into the workplace.They have realised after one too ma...
Why Should We Use Stand Up Meetings
July 18, 2022
Stand UpsHuddlesTool BoxesDaily Accountability Meetings
The time when high performing meetings get together and meet for a brief amount of time to talk about all things performance. They are called all sorts of different names, personally I am not worried about that an...
At the heart of Lean and continuous improvement is the development and growth of its people. Creating an environment where team members develop the skills to improve the job and also improve themselves. It is all about establishing a positive culture that revolve...
What Makes A Smart SME….. Episode 2
February 4, 2022
In the first part of this discussion, I touched on a few things that in my opinion help create the environment of a Smart SME. Why is this so important to all of us? Simply, SMEs (Small and Medium sized Businesses) make up the lion's share of the economy. Just drive ar...
What is a Smart SME?
January 18, 2022
Two things are going to dominate my conversation during 2022. For me they come hand in hand.
The first and main theme is Smart SMEs (small & medium businesses). Personally I don’t like the term 'enterprises' but hey the acronym sticks!!
In New...
What is Lean Visual Management?
December 13, 2021
Visual Management in the workplace.
This is a term used many, many times during a Lean journey. It is used so much that it can also become white noise, a cliche term. So if it is used a lot, what does it actually mean? What does it look like?
The answer, like man...
Seven Signs that you need a bit of Lean in your Life
October 14, 2021
For a long time now I have spouted the benefits of a Business Improvement approach to a small and medium business (SME). Using Lean as a central element driving the improvement activity, there are multiple benefits to a business. Better work culture and a more profitable bus...
Is Lego Serious Play a Team Building Activity?
August 31, 2021
Before writing this blog, my immediate answer to that question was NO. LEGO Serious Play (LSP) is so much more powerful than just having fun together as a team, playing crazy games and having a few drinks at the local pub.
My ‘Why’ is all about being crazily passio...
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