The 3 questions you need to ask yourself about employee engagement.
February 22, 2021
I mention it a lot, talk about it and refer to it many times when I write about Business Improvement, implementing Lean programmes and Lego Serious Play. What is ‘it' - staff engagement.
It dominates the conversation many times because simply it is the make or break ...
The four challenges you need to take business improvement seriously!
February 1, 2021
There are many aspects to managing or owning a business. Finance, people, supply chain, sales, marketing, training, quality management - the list goes on. Over the years I have heard many leaders describing their situation as unique or complex. Well today I...
How to start your ideas in 2021
January 14, 2021
You have just come back from a great break. You really did earn this one - last year really did take its toll on you. But that was so last year, now you are really looking forward to the opportunities you have. The enthusiasm is high, your picture of the en...
My Client Journey
January 6, 2021
It has been a crazy few years for Belinda and Tony. Ten years ago they started out with a vision to create luxury pools and spas. Every job was different but all jobs demand quality and attention to detail demanded by their high end clientele. Their custome...
Leading for change is hard
November 20, 2020
Why do many small and medium businesses (SMEs) fail when they try and change something or begin something new? Where do they go wrong when they want to bring something such as Lean Thinking into the business?
In my space as a consultant I see and hear these stories all...
The $170,000 Opportunity
November 4, 2020
According to the Ministry of Business, Innovation and employment there are 499,944 small businesses in New Zealand who employ 0-19 employees. This makes up a significant part of the economy in this country, employing over 1 million people. That is over a quarter of wor...
So your team does't like change..... really?
October 20, 2020
My team doesn't like change so starting Lean here won’t go well.
I am always curious about this comment, mainly because I am wondering about who is actually resistant to change - leadership or the team? At the end of the day, Lean is a change programme. The dif...
Primary Drivers of Productivity
October 5, 2020
So what's important for frontline staff when SME's are focused on improving their productivity? Well a bunch of researchers in the UK asked this very question and the results, well to me they weren't that surprising.
Operational process change - 80% very important...
Productivity for the People
April 20, 2020
Making Productivity real for the Small Business Owner
Making productivity real for real people - this is my big hobby horse for 2020 and probably for a few more years after that! Following the impact of COVID-19 it has become more critical for the survival of small, medium businesses (SMEs).
Before I start into my rant about th...
TAGS
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Contact Me
Phone: 021 068 6072
Email: robert@plexusconsulting.co.nz
62 Cumberland Drive,
Hamilton,
New Zealand
