THE PLEXUS BLOG

Rob's latest thoughts and wonderings.

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Business improvement

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Improving the Productivity in Small and Medium Businesses (SME’s) is what gets me out of bed every day.  In New Zealand, SMEs have some of the world's worst productivity statistics in the OECD. There are many factors that impact productivity, therefore there is no sil...
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Before writing this blog, my immediate answer to that question was NO.  LEGO Serious Play (LSP) is so much more powerful than just having fun together as a team, playing crazy games and having a few drinks at the local pub. My ‘Why’ is all about being crazily passio...
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It is mentioned in just about every blog post I write. It is the first thing a person will learn when discovering Lean, especially if they work with me. It is one of the key cornerstones of Lean thinking - so what the hell is ‘it’?  Simply, ‘it’ are the 8 Wastes...
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I get asked all the time if Lean is just for manufacturing or can it be applied to any type of business.  Of course the answer is yes! Less often a question arises - Lean might be all very well for a decent size business, but what about the solopreneur? Or even the Mum ...
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I have mentioned it a lot of times, but what the hell does it mean?  What am I talking about?  The ‘Gemba’.  This is a term used widely in the Lean world and it is one of the cornerstones to a successful lean journey for a business. If it is that important...
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Hold on for a bit as this post is a combination of a few recent posts.   Why am I doing this? Mainly because the message needs to be constantly reinforced about how crazy, short sighted this statement “I am too Busy” is in relation to continuous improvement in ...
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Yep, let’s state the obvious - the role of a leader is crucial when starting a Lean journey.  The trick is, asking ourselves, do we truly understand the role of leadership when it comes to Lean? In true form, I am going to try and keep this as simple as possible and b...
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On the surface this question has a simple answer - have you improved your throughput / turnover in your business for the same amount of time and effort?  That is the measurement that indicates better productivity and better business performance. Many experts will be get...
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I have spoken a lot recently about staff engagement and it got me thinking. What is the difference to engagement and creating a positive workplace culture? So I have gone away to look at a few perspectives and this is my summary of thoughts. Before I went further into explor...
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What Pisses You Off?

March 9, 2021
“So what pisses you off ?” That was my opening line to a new group I was working with a few years back.  They were a team who could not see past the controls and policies of the large organisation they worked for.  Their team leader gave me an insight before I ...
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