THE PLEXUS BLOG

Rob's latest thoughts and wonderings.

How do you get a bunch of Electricians interested in strategic conversations?  That was the challenge put to me by an owner of a local electrician business. The business has a good reputation and has been growing from strength to strength. However the owner recognised t...
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Another recent experience occurred recently where it prompted me to think once again, “what would I do?”.   From a customer perception, this situation wasn’t a terrible howler like the first example in this series. This interaction could be one that as a cust...
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Damian May from 2E Electrical

Today's episode is another great conversation, this time focusing on the real challenges of a small & medium business in NZ. Damian brings to the table some of the challenges he has running an electrician business based in Hamilton, NZ. During the conversation we explore how...
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Stuck in 2nd Gear

June 29, 2020

Are you stuck in 2nd gear?

You know this feeling, pushing hard down on the accelerator while the car is stuck in second gear.  Sure, you can go at full speed, well maybe but only for a short time before the whole engine gives in.  The situation is only sustainable for a short time.  The...
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Session Overview

Today's session is a great conversation around what business owners can do to prepare, train and support first time leaders. We explore issues such as communication, organisational culture through trust and even discuss the challenges of learning disabilities that are faced ...
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I find reflecting on real experiences can often be the best way to explain Lean Thinking.  Having a perspective on when situations, processes go wrong, can we then better understand what excellence may look like.   Which is why I have introduced the series “What ...
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I could really drop the term ‘Lean’ out of the heading, but being a Lean practitioner, I should at least align it to my specialty.  When work feels like it is getting complicated, you are having difficulty working out where to start, these principles are there as a ...
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If you are like me, you are sitting there, champing at the bit to get on with it.  You have just set your plan, you know what the goals are and you are getting pretty excited about it all.  The clarity is there, now let’s get out there and do it! Stop. It is one ...
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Pilot Episode with Craig Oliver

This is the pilot episode of Brick by Brick.  In this episode I talk to Craig Oliver, business advisor and owner of Project HQ and O2E Business Academy.  Craig also hosts his own podcast - 'Talking Better Business'.  We cover some of the common challenges smal...
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Change up your planning process

Don’t panic, this isn’t me turning all nostalgic and mushy, this is still a business blog with a real focus. It is, however, a reflection on how I have seen businesses time and time again try to ‘change things up’ whilst using the same processes, approaches to planni...
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