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August 13, 2019

Well, not ‘business’ per se, what I am specifically focused on is Operational Excellence (OE).  Organisations around the world have been focused on this stuff for decades. So what I find difficult to understand is why the educational sector hasn’t looked outside of it’...

August 5, 2019

This is my take on the subject of Operational Excellence - it won’t be technically perfect, but like most things I do, I try to put my spin on the topic, keeping it simple, making it achievable, in reach for leaders and organisations to pick up and just get started.  I...

July 8, 2019

A typical story of clients I occasionally come across.....

The past couple of years have been great.  Business has continued to grow. In fact it has become a double edged sword, growth has been so positive that Peter is struggling to keep up.  To cope with the extra dem...

June 30, 2019

It has been a crazy few years for Belinda and Tony.  Ten years ago they started out with a vision to create luxury pools and spas.  Every job was different but all jobs demand quality and attention to detail demanded by their high end clientele.  Their customers had hi...

June 4, 2019

Yes it has been storified, but this is the reality of many people who I come across.

The past couple of years have been great.  Business has continued to grow. In fact it has become a double edged sword, growth has been so positive that Paul is struggling to keep up.  T...

May 1, 2019

A small side hustle was looking at an opportunity to build on the home based system with the view of expansion.  A typical story in a NZ Small Medium Enterprise (SME). The business had grown from the literal kitchen table operation based on a hunch into a viable produc...

April 15, 2019

Gemba - A flash term in the Lean world but put it simply this means going to were the work is done.  Why?? First hint - it is where the people are, not stuck in an office removed from the action.


So going to the ‘Gemba’  it isn't for the boss to feel good when they hav...

March 24, 2019

Lean, Productivity, Agile and Innovation -  can these live in the same space or organisation??

I am going to stick my neck out on these topics and give it a go explaining the interrelationships between these four topics.  It won’t be the most academic or technicall...

March 3, 2019

I came across an interesting study conducted by MYOB on Small Medium Enterprises (SMEs). On the whole the news is great with the business outlook positive and a significant proportion of SME owners planning some form of growth.

But there is always a but, the constraint....

January 14, 2019

So what's important for frontline staff when SME's are focused on improving their productivity?  Well a bunch of researchers in the UK asked this very question and the results, well to me they weren't that surprising.

Operational process change - 80% very important
Em...

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