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The steps for action based leadership

Turning talk into actionThe previous blogs in 2023 have been all about the preparation and engagement of the idea of Operational Excellence.  It has been about engaging the team around understanding what it is, adding in some of the theory and what it could look like fo...
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If you have read the previous three blogs for 2023, it has taken you on a journey to explore the topic of Operational Excellence and understanding what this actually means. This is critical to be able to translate this into a clear decision to start a journey to establish a ...
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It is one thing to understand what Operational Excellence is and the potential benefits by starting this journey. Also having a clear idea of the requirements and the preparation needed to achieve the desired results.  But where is the leader or owner in all of this? Mo...
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It is one thing to understand what Operational Excellence is, it is an entirely different challenge to take the leap of faith and bring this into your business and begin the journey. After all, the failure rate in this space is very high.  The percentage of businesses t...
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Clarity is Key to Culture

December 5, 2022
When I get asked what are the some of the most common issues that affect the performance of a small and medium business (SME) in New Zealand, the two of the most common challenges I respond are: Lack of Clarity Culture of apathy (amongst others) Luckily there are action...
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Is Lean Just A Bunch Of Tools?

September 15, 2022
When I was just starting out as a consultant, doing my own thing I was at a family wedding chatting to a friend who was asking me what I was up to.  After explaining my new business, the reply was “Oh yes Lean, but you know there are many other approaches”.  I ...
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My experience with companies motivation to start a Lean journey is one of two reasons:They are smashing it and are starting to get some speed wobbles so they are needing to bring back some structure and organisation back into the workplace.They have realised after one too ma...
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Making mistakes is awesome, Learning is even better! Parents around the world understand how important it is for their children to learn through making mistakes.  We all did it learning to walk, understand calculus (I’m still struggling with this) or driving!  No...
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At the heart of Lean and continuous improvement is the development and growth of its people.  Creating an environment where team members develop the skills to improve the job and also improve themselves.  It is all about establishing a positive culture that revolve...
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This really is an extension of the previous blog, mainly because it is so important to understand how and what to measure as part of a business improvement journey.  Many businesses get it wrong, very wrong and use measures, data, information as a big stick, if you don...
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