Helping Small and medium businesses around New Zealand take control of their businesses to become more productive and achieve profitable growth through business improvement actions is my jam, let me help you.

Lean Services are eligible for Regional Business Partner Network (RBPN) Funding and support via Callaghan Innovation Funding. Talk to me today to see what might be the best fit for your business and goals.

Your business is unique. 

You want to become a better business, achieve better productivity and of course make more profit!  How this can be achieved is different for every business, so the approach, the tools used need to reflect the unique environment.

Rob takes his business improvement strategies all around New Zealand in particular Waikato, Bay of Plenty, Auckland, New Plymouth, Wellington, Rotorua and Hawkes Bay.


Have you experienced growth in your business but seem to be still chasing your tail? Maybe it feels like you are working harder, doing longer hours and your staff are frantically doing overtime just to keep up with demand. You are just tired trying to firefight issues and problems.
Improving your productivity, quality and overall processes starts with you and your team making small changes today. I am ready to support you and your team to start that business improvement journey. Call it Lean, Continuous Improvement, Kaizen, or just working smarter - it is all about keeping it simple and helping you have a better business.

I combine my insights and experience to guide the transformation of your business, processes, strategies, and help you to achieve growth without the burnout. 
My why - that is easy. NZ has one of the lowest productivity rates in the OECD. With this comes opportunity.  There are some simple steps that can improve your productivity, creating a better work culture and most importantly engage your team so everyone is working smarter, towards the same vision.  Just a few small improvements may be the point of difference between you and your competitors.
Be ready for a practical based approach to Lean.  I won't come into your business and wedge you into a preset programme that doesn't fit your business.  I am focused on helping you achieve outcomes that are based on improving the overall performance of your business.  Typically results can be seen pretty quickly with more long term benefits achieved after a few months. Generally I am focused on helping you achieve:

  • Improved throughput of products and / or services
  • Improved quality results
  • Improved team communication and engagement
  • Improved customer experience and satisfaction

All of this is achieved through a process of: assess > plan > implement.

Short-term engagements typically last between 6 months and 18 months in duration. Long term clients choose to continue to use my services well after 2-3 years. In the initial 3 months you will complete a robust exploration of your business, operational excellence assessment, SWOT analysis (an oldie but a goodie) resulting in an agreed implementation plan. After the onboarding activity (yes LEGO based!) then the hard work begins!!

Not sure what this is all about.  Check out a few videos I made with the team at Euromarc - making continuous improvement simple.

Is this sounding great, but you are not sure the business can afford it right now? The good news is that you might be eligible for funding to support the implementation. Plexus Consulting can access funding via Regional Business Partner voucher scheme as well as Callaghan Innovation’s Lean Funding funding. We can put a programme of work that suits your business, budget and availability. Better still, I can help you through the funding process and proposal, feel free to talk to me about how we can get this ball rolling.


Looking for a team development activity with a purpose?

Wanting to learn and explore the fundamentals of Lean and Operational Excellence?
Not sure how your business can benefit from Lean Thinking?

This ½ day workshop is perfect for you and your team.  Creating an engaging environment where everyone plays an active role.  This is certainly not your usual ‘lean out’ meeting around a meeting table.  Instead team members ‘lean in’, communicate, collaborate and learn as a team. It is all about enabling everyone to participate in improving your business.

While you are learning the basics of Lean Thinking, you will also get some awesome insights into how to become a better business. 

The outcomes include:

  • High level road map of the actions required to start your continuous improvement journey 
  • Insight into Lean tools & thinking that can be implemented within your business
  • A taster of what Plexus is all about
  • Great team building session

This workshop can be eligible for the Regional Business Partner funding


As a  Certified LEGO Serious Play® Facilitator, I use the simplicity of the LEGO brick as a medium to help teams and individuals express complex ideas through building, storytelling and metaphors. It creates conversations and stories that everyone can identify with. LEGO enables teams to view problems in a different light and work through them in a way that they'll never forget.

Since the 1990’s the method has been used for a diverse range of topics including:

  • Strategy and Innovation
  • Team Engagement and Development
  • Change Management
  • Exploring Customer Experience
  • Research
  • And much, much more

LEGO Serious Play® is now an approved service under the Regional Business Partner funding - so ask me to help you in this process, it is real easy!!


Not sure where to start your operational excellence journey?  
Does it seem all too hard, complex and confusing? 

Don’t panic, a great way to start your operational excellence journey is to benchmark yourself against world class standards, clearly identify what you are doing well and where the opportunities are to improve your organisational performance & productivity.

Rob will facilitate an in-depth analysis across three components and nine areas of your business.  Included in the review will be:

  • Operational Excellence Assessment
  • Site visit & observations / interviews of selected staff members
  • Debrief and Planning
  • Final presentation of recommendations

It will provide you and your business a great insight into the opportunities unique to your challenges and issues.



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